Train the Trainer
Formal training is not required to use the children's etiquette kits; however, if you are interested in starting your own etiquette business, the Principals of Civility Group offer Training for Children, Youth, Teens, Social IQ, and Business Etiquette.
If you are interested in training courses, please contact Lewena Bayer at lew@civilityexperts.com for more information and available dates.

Are you an entrepreneur starting your own etiquette business?
Are you a workplace trainer who wants to add respect and leadership training to your in-house program?
Are you a parent or teacher who wants to teach children respect and manners?
Whatever your reason or interest in civility, the experts at In Good Company and "The Etiquette Ladies" have training programs and/or training kits and materials that can help you achieve your training goals.
Whatever your reason or interest in civility, the experts at In Good Company and "The Etiquette Ladies" have a training programs and/or training kits and materials that can help you achieve your training goals.
For more than 35 years combined, Lew Bayer and Louise Fox have travelled and taught civility to businesses, families, schools, and community organizations. Their respective companies have grown from small, one-woman operations to international companies with affiliates around the world. Together, they have created over 140 civility training products, published numerous books, and appeared on a range of national television programs.
Both have written for national magazines and both are renowned public speakers and professional facilitators.
The experts will share with you everything from how to market and sell your courses to training tips and techniques. You will learn the nuances of building a successful civility training business, including how to promote yourself, develop courses, price your products, and much more.
Join Lewena and Louise and benefit from the business and personal advantages of being affiliated with a well-established national organization, a pool of experienced entrepreneurs, credentialed trainers, coaches, and experts. Contact Lew at lew@civilityexperts.com.

Children's Civility
and Character Consultant
Train the Trainer Package
CIVILITY, CONFIDENCE, CHARACTER, AND COMON SENSE
These four elements, when fostered in children, are the building blocks to teaching respect and leadership behaviors. Train to teach children - in your home, church, school, or community - how good manners, effective communication, and superior social skills can help them acheive success.
TRAIN TO BE A CHILDREN'S CIVILITY AND CHARACTER CONSULTANT
LIMITED TIME OFFER:
$1200.00 USD
Includes all materials, 2 days of training, breakfast and lunch, and copyright duplication privileges.
INCLUDED IN THE 1-DAY CHILDREN'S TRAINER PACKAGE:
- 5 comprehensive core curriculums for teaching children and youth
- Social Etiquette Training Kit
- Manners on the Menu: Dining for All Ages
- Sample training props
- Sample children's books and other trainer resources
- Door prizes and giveaways
- Continental breakfast and refreshments at breaks
- 4 Course Dining Tutorial
- Certificate of Completion
CORE CURRICULUM:
- "Macaroni and Please"
is a training kit designed for child-care providers, educators and parents. It was written and designed by The Civility Group Inc. and consists of thirty 10-minute manners lessons for children ages 3-7. The lessons can be taught in two weeks or spread out over an entire month. Each lesson is designed for 10 minutes but may be expanded up to 1 hour using the suggested activities and worksheets per the instructor’s discretion, making the program a comprehensive 30-hour curriculum. The kit includes detailed lesson plans for instructions plus activities, worksheets and practice exercises for participants.
Lessons include everything from basic manners (making introductions, showing kindness to others, telephone etiquette, respecting yourself, dinning skills, manners at school, thank you notes) to sleep over and party etiquette, just to name a few. The no-nonsense materials package includes an easy-to-follow 111-page Instructors manual and a 34-page master file for reproducing worksheets and participant materials.
- "Courtesy Camp"
In five action-packed fun-filled days at courtesy camp on an ongoing weekly program, children 5-10 can learn respect, confidence and the power of politeness. Family life, social rules, dining etiquette, uncommon courtesies, rules for home, school and travel, are all covered in this program along with role-playing, interactive games, and art activities.
- "Proud to Be Polite"
is an in-depth reference fo the basics of etiquette aimed at children ages 8-12. Our "Proud to Be Polite" materials were developed by Louise Fox Protocol Solutions to help optimize a child's social confidence. "Proud to Be Polite" is a perfect supplement to both the "Macaroni and Please" and "Confidence is Cool" programs. The materials package includes an easy to use 58-page instructor's guide and a 28-page master file for reproducing worksheets and participant materials
- "Confidence is Cool"
is a comprehensive 40-hour curriculum designed as a training kit for child-care providers, educators, and parents. The content is perfect for five full days of summer camp, or you can easily adapt it for shorter lessons, offering you the ultimate in versaitlity. Content is intended for children ages 8-12. Topics are organized into five sections: Attaining confidence, What Does Confidence Look Like, Situational Confidence, Dining and Party Confidence, and a Review section. The straightforward materials package includes an 84-page instructor's manual and 51-page master file for reproducing worksheets and participant materials.
- Backpack to Briefcase
This program includes five two-hour workshops with power point presentations, take-home assignments, and a class handbook. Completion of all five classes for a total of ten hours results in a comprehensive etiquette program and certificate of completion for the attendee. The program prepares youth for the transition to college or the work place. This program covers first impressions, image, dating dilemmas, saying "no", social and situational etiquette, confident greeting, communication skills, public speaking, dining etiquette, public courtesy, interview etiquette, corporate conduct and more. Includes instructor's manual, master file, and children's handbook.
CHILDREN'S CIVILITY TRAINER 1-DAY PROGRAM AGENDA
- 8:30 - 9:45 AM
Overview of Agenda
Civility Today
Introduction to Workbooks and Material
Resources and References
- 9:45 - 10:00 AM
Break
Sample Examples of Child Friendly Snacks
- 10:00 - 11:00 AM
Discussion - Assessing Your Skills
Identifying Your Market
Gorilla Marketing
Group Activity - Developing a Marketing Plan
Capturing the Media
- 11:00 - 11:15 AM
Break
- 11:15 AM - 1:00 PM
Four Course Formal Dining Tutorial
- 1:00 - 2:15 PM
Curriculum Review
Best Practices: Presenting the Materials to Children
- 2:15 - 2:30 PM
Break
- 2:30 - 4:00 PM
Worksheets, Crafts, Activities, Games, Music, Props
The Idea Bank - Group Activity
Civility at Work ©
Train the Trainer Package
SOCIAL INTELLIGENCE IS THE NEW SCIENCE OF SUCCESS
Whether your occupation is politics, education, finance, retail, healthcare, hospitality, or any other, building social capital and civility in the workplace can have a significant impact on your bottom line. become an ICTC certified Civility at Work Trainer and learn how to increase productivity, foster effective communications, boost social intelligence, and maximize cultural competence.
Lew Bayer, President of Civility Experts in partnership with Louise Fox, President of The Etiquette Leader is pleased to offer a Train-the-Workplace Civility Trainer
LIMITED TIME OFFER:
$2850.00 USD
All materials, meals, and add-ons are included - participants need only pay hotel costs, if required.
INCLUDED IN THE FEE:
- 27 Comprehensive trainer lessons on civility at work topics (appx. 2,500 pages of content
- In-class coaching through Workplace Civility Train-the-Trainer Workbook.
- Ongoing support and consultations on training content as required for three months.
- One-year membership in the International Civility Trainer's Consortium; opportunity to share and exchange ideas and support with civility trainers all over the world, and opportunity to list/sell your products through the ICTC cart.
- Opportunity to link to and collaborate with the Culture Coach® team at The Center for Organizational Cultural Competence on an ongoing basis.
- Certificate of Completion; plus voucher - valued at $199, to take the ICTC Certified Civility Trainer Exam *granted certification pending satisfactory completion of training, exam, and suitable experience within 12 months of training date.
- Four course business dining tutorial on Day One.
- Multi-cultural menu - working lunch on Day Two.
- Two continental breakfasts.
- Add-on resources and surprises, such as books or training props.
- One of the kits (five lessons) presented as a hard-copy (We usually print a mix so participants can exchange and take a look) as a working sample for the training.
- Opportunity to win additional kits (e.g., children's and social and tea) during the training.
- Opportunity to do short presentations to be evaluated on presentation skills.
- Copyright duplication privileges for training lessons.
BENEFITS OF THE CIVILITY at WORK Train the Trainer:
The civilityexperts.com training includes:
- Facilitation Skills training and coaching
- Assesment and evaluation of your training skills
- Opportunities to observe and experience civility training experts on-the-job
- Take-home Trainer Guides that provide a comprehensive tool with which both trainers and non-trainers, at various levels of experience, can use to teach on-site workshops and tutorials based on five core civility in business curriculums, which include topics such as: social IQ, professionalism, communication skills, productivity, meeting planning, and much more.
The Trainer Kits include everything required to present workshops: Trainer's Guides with detailed lesson plans, power point presentations that can be adapted as required, Master's file of participant handouts, such as tip sheets, exercises, and quizzes, and PDF files which can be modified for in-house tailoring and application. *Content for kits adapted with permission from TGC, Inc.
OVERVIEW OF CURRICULUM TOPICS:
Each curriculum kit (5) contains paper copy of a Trainer's Guide and Masters File for Participant Workbooks, and CD Rom copy of PDF files including adaptable PPT presentations. Copyright privelege for a 3-year period is included in the fee.
- Communicating Respect and Leadership
Everything you need to know to help individuals and groups in business settings communicate with confidence and courtesy. Topics include: pinpointing communication problems and overcoming communication catastrophes; listening skills; communication habits that increase teamwork and productivity; understanding communication types; nonverbal communication; first impressions; handshakes and use of business cards; verbal communication skills: voice, word choice, using technology politely, and more.
- Setting the Standard: Building Credibility Through Client Interaction
This content covers essential business entertaining and corporate courtesy. Topics include everything from formal business dining to network and reception etiquette, corporate gift giving, proper use of thank-you cards and business correspondence, corporate event planning, meeting and presentation protocol, business travel etiquette, and mixing business and pleasure guidelines.
- Leveraging Social IQ: Acheiving Maximum Potential
Among other things, success in modern business is typically acheived through a combination of technical skills, timing, character, attitude, and Social IQ. Increasingly, Social IQ is one quality which when leveraged can boost success. This content covers the basics of Social IQ including theories and why it is important. In addition to the basics of Social IQ, as related to business environments, materials include: key facets of productivity, ten steps to gaining confidence and how to eliminate self-defeating behaviors, decision-making skills, negotiating, time, and priorities management strategies, and more.
- The Power of Professional Presence
Knowledge about how to present a professional image gives a powerful edge over the competition. First impressions do matter and there's a lot more to professionalism than an expensive suit. Success in modern business is determined by a combination of confidence, competence, attitude, demeanor, and communication. These are enhanced by a polished, executive image. This content includes tips on how to leave a positive lasting impression, discusses what "professionalism" means in relation to appearance and attitude, details about what "performance" attire is, recognizing behaviors that undermine your credibility, nonverbal communication, and utiliizing posture and stance to communicate more effectively.
- Business Etiquette World-wide
Increasingly, success in business requires an understanding of how people around the globe handle business; their habits, customs and protocols. This interesting and informative material looks at how different cultures handle some of the basics of business etiquette.
TRAIN THE TRAINER PROGRAM AGENDA (PDF)