All items available in the Civility At Work Trainer Pack and Dining Social Trainer Pack are in PDF format. After verification of payment (and during normal business hours), you will receive an email containing the link (or links) to download the lesson(s) you have ordered.
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Civility at Work
Trainer Pack

If you are a business owner, workplace trainer, a front-line manager, someone who leads a social or community team, or a teacher or Day Care Center Director, you can boost productivity, increase service standards, and foster respectful workplace communications by teaching civility at work. Choose 1 of our featured CIVILITY AT WORK^TM lesson plans priced at $59.00 or choose all 5 lessons in a "Trainer Pack" specially priced at $249.00.
ALL LESSONS ARE IN PDF FORMAT.
Lessons include:

• Communicating Professionalism (Introduction to Civility at Work; General Guidelines for Office Etiquette)
  • Table of Contents
  • Example
  • Order PDF Now for only $59

  



• Verbal Communication Skills (Includes the Art of Conversation, Positive Word Choices, and more)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

  
  
• Office Politics (All about navigating workplace challenges such as difficult co-workers, hot-button issues, dealing with change and managing conflict)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

  
  
• Meetings and Presentations (Includes tips for planning and facilitating effective meetings, minutes etiquette, and presentation skills)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

  
  
• High-Tech Talk (Includes tips on Netiquette and electronic communications)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

  
  
• CIVILITY AT WORK TRAINER PACK
  • Order PDF set now for only $249

  

Dining Social
Trainer Pack

If you are a business owner, manager, parent, educator or social committee member/Director who would like to teach your employees, co-workers, family or committee members social skills that will boost their confidence and help them feel more comfortable in social settings as well as help them send a positive impression, 1 of our $59 Dining or Social Lessons will be beneficial to you. Or, you can buy all 5 lessons as a "Trainer Pack" at a special rate of $249.00.
ALL LESSONS ARE IN PDF FORMAT.
Lessons include:

• 10 Ways to Communicate Confidence (Includes tips on how to be more confident through your physical appearance, demeanour, verbal, and nonverbal communications)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

• Boost Your Social IQ (All about Social Intelligence- what is is, why you want it, and how to get it)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

• Corporate Civility (Tips and techniques for presenting yourself positively when interacting with VIPs, clients and special guests including courtesy for out-of-town guests, basic event planning, invitation etiquette, gift giving and more.)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

• Basics of Business Dining (All the basics for table manners and behaving appropriately at dinner including how to manage napkins and utensils, eating styles, dealing with difficult food, toasting and more.)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

• Mixing Business and Pleasure (Entertaining and reception etiquette, tips for networking, introductions, the art of conversation and making others comfortable.)
  • Table of Contents
  • Example
  • Order PDF now for only $59

  

• DINING SOCIAL TRAINER PACK
  • Order PDF set now for only $249