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All items available in the Civility At Work Trainer Pack and Dining Social Trainer Pack are in PDF format. After verification of payment (and during normal business hours), you will receive an email containing the link (or links) to download the lesson(s) you have ordered.
Download Adobe PDF Reader for FREE here

Civility at Work
Trainer Pack


If you are a business owner, workplace trainer, a front-line manager, someone who leads a social or community team, or a teacher or Day Care Center Director, you can boost productivity, increase service standards, and foster respectful workplace communications by teaching civility at work. Choose 1 of our featured CIVILITY AT WORKTM lesson plans priced at $59.00 or choose all 5 lessons in a "Trainer Pack" specially priced at $249.00.
ALL LESSONS ARE IN PDF FORMAT.
Lessons include:

  • Communicating Professionalism (Introduction to Civility at Work; General Guidelines for Office Etiquette)

  • Verbal Communication Skills (Includes the Art of Conversation, Positive Word Choices, and more)

  • Office Politics (All about navigating workplace challenges such as difficult co-workers, hot-button issues, dealing with change and managing conflict)

  • Meetings and Presentations (Includes tips for planning and facilitating effective meetings, minutes etiquette, and presentation skills)

  • High-Tech Talk (Includes tips on Netiquette and electronic communications)

  • CIVILITY AT WORK TRAINER PACK
    • Order PDF set now for only $249

Dining Social
Trainer Pack


If you are a business owner, manager, parent, educator or social committee member/Director who would like to teach your employees, co-workers, family or committee members social skills that will boost their confidence and help them feel more comfortable in social settings as well as help them send a positive impression, 1 of our $59 Dining or Social Lessons will be beneficial to you. Or, you can buy all 5 lessons as a "Trainer Pack" at a special rate of $249.00.
ALL LESSONS ARE IN PDF FORMAT.
Lessons include:

  • 10 Ways to Communicate Confidence (Includes tips on how to be more confident through your physical appearance, demeanour, verbal, and nonverbal communications)
  • Boost Your Social IQ (All about Social Intelligence- what is is, why you want it, and how to get it)
  • Corporate Civility (Tips and techniques for presenting yourself positively when interacting with VIPs, clients and special guests including courtesy for out-of-town guests, basic event planning, invitation etiquette, gift giving and more.)
  • Basics of Business Dining (All the basics for table manners and behaving appropriately at dinner including how to manage napkins and utensils, eating styles, dealing with difficult food, toasting and more.)
  • Mixing Business and Pleasure (Entertaining and reception etiquette, tips for networking, introductions, the art of conversation and making others comfortable.)
  • DINING SOCIAL TRAINER PACK
    • Order PDF set now for only $249

Optional Materials


Note to caregivers, educators and parents:

The add-on materials listed here, particularly, coloring books, books and tip sheets are not included in the training kits, they are simply intended as optional, supplemental materials and are NOT required to teach either Macaroni and Please, Proud to Be Polite, or Confidence is Cool.

If you purchase the Macaroni and Please Kit, Proud to Be Polite Kit, and/or the Confidence is Cool Kit you will have everything you need to teach the course curriculum. You will receive a comprehensive instructor's manual and master file booklet to reproduce the participant manuals.
Training Kits
How Rude!

If you decide to offer sessions for large groups, on a regular basis, as part of an ongoing training plan or as a full week of Courtesy Camp- you may find ordering ready-made participant manuals, books, and other add-on materials helpful.

Please visit The Civility Group online bookstore - links at the bottom of the page..


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