Additional Services
MONTHLY MANNERS Our Monthly Manners program allows members to access an online manners resource website, archived manners articles, tips, and a host of other benefits. Click the link above to learn more. |
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Manners Matter USA is pleased to distribute manners and etiquette training kits for children and youths written and developed by The Civility Group. Karen Mallett and Lewena Bayer co-founded The Civility Group Inc. in 1999. Recognized as the leading experts in their field, Karen and Lew are in high demand as convention and conference keynote presenters. They are persuasive, entertaining, and passionate speakers who present on a variety of topics related to current issues in civility, entrepreneurship, leadership, and etiquette. The “Etiquette Ladies” have co-authored six books with plans for new books ranging from children etiquette to corporate civility to be released late 2006. Since 1999 they have also written for Canada’s largest web network www.canoe.ca where you can find over 200 columns and new editorials weekly. The Civility Group Inc. has been featured in Chatelaine, GLOW, Macleans, Homemakers, Small Office; Home Office Magazine, Today’s Parent, Canadian Business Magazine, Profit, Winnipeg Women and Winnipeg Men Magazines and many other newspapers, online publications and magazines. Mallett and Bayer have appeared on Canada AM, CBC’s It’s a Living, Report on Business Television, CBC National, CTV News Net, various Global News programs, Moneywise and many other television and radio programs. Mallett and Bayer often volunteer their time speaking and presenting across the country. The Civility Group is proud to donate a percentage of proceeds from the Macaroni and Please package (courtesy lessons for children ages 3-7) to Ronald MacDonald House. ![]() |
Ms. Fox is the owner of The Etiquette Ladies, Canada’s Experts in Children, Youth, Teens and Social Etiquette and the director of Louise Fox Protocol Solutions business etiquette. She has been trained and certified in Business Etiquette and International Protocol at the prestigious Protocol School of Washington and Children’s Etiquette at the International School of Protocol In Baltimore. Ms. Fox has twenty years experience in the food service, hospitality and special event planning industries. She holds a Bachelor’s degree from Lakehead University. Following a successful career as a provincial government consultant, she trained as a chef in the Culinary Management program at George Brown College and the Cordon Bleu School in London England. She was the owner/operator of a country inn in Muskoka for ten years. After completing the Event and Meeting Management Certificate program at George Brown College, Louise planned events for a large international law firm in Toronto. Louise is an active member of MPI, ISES, Toastmasters, etiquette coach for Women’s Network top rated television program "Style by Jury," and an instructor at Georgian College. She is quoted in many National newspapers across Canada, magazines such as Flair, Canadian Living, Glow, Soho Business Report and is a frequent guest on Breakfast Television, Omni, Rogers, Global and CBC Newsworld. Louise presents business etiquette, international protocol and dining seminars to business professionals who wish to "Outclass the Competition." Her programs for children, youth and teens develop social and leadership skills and build confidence and integrity. |